Awards, accolades and industry nominations. We are proud to have been honoured with various nominations and awards that recognise our commitment to deliver the very best service and holiday experience to our customers. Here are some of our most recent achievements.
Based on your independent reviews we’re delighted to say we’ve been awarded 2019 Gold Trusted Service status by independent reviews platform Feefo, a seal of excellence that recognises our exceptional service. We met the criteria of collecting at least 50 reviews between 1 January and 31 December 2018, with a Feefo service rating of between 4.5 and 5.0.
We have been working with our luxury holiday partner Carrier for over 20 years and are honoured to be one of their VIP partners. We are delighted to have been their North East and Scotland agent of the year for the last 15 years!
In 2018 we were delighted to be awarded an Advocate award by luxury cruise line Silversea, for our passion and commitment to their business. Our retail manager Joanne Kinnaird and marketing manager Kathryn Malone also won individual Advocate awards for their personal contributions.
Silver Travel Advisor is an independent travel reviews and advise website for the over 50’s. In 2019 we completed their intensive Silver Traveller Training Course and are proud to become one of their accredited UK independent travel agents. We are happy to help advise and recommend travel for the over 50’s. You’ll be in safe hands when booking your holiday.
We were nominated for Travel Trade Gazette’s 2019 Top 50 Awards, dedicated to recognising excellence in retailing within the travel industry. We were shortlisted for Top Travel Agent North East, as well as Top Luxury Agent of the year.
We were nominated for Travel Weekly’s Agent Achievement Awards 2019 in the category of Yorkshire, North Midlands and North East England regional travel agent of the year.