Travel Bureau
Covid-19 Update

Covid-19 Update:

UPDATED: 24.03.2020

Following the global outbreak of Covid-19 and the Government guidance, updated 23.03.2020, our Gosforth High Street shop is now closed. Our team will continue to work normal business hours from home, fully contactable by phone and email, providing support and advice for anyone whose travel plans have been disrupted, or urgently need to return to the UK.

If you have a current booking with us please speak to one of our team to understand the options available to you on 0191 285 9321 or email Many of our travel partners are offering flexibility around amendments and cancellations and most of our customers are choosing to rebook their travel within the next 12 months.

You can also contact our personal travel experts directly and all contact details can be found on our Meet Our Experts page.

Our Travel Bureau out of hours emergency contact is 07850 515770.

For business travel enquiries please call our corporate travel team on 0191 285 0346.

The Foreign & Commonwealth Office (FCO) now advises British people against all non-essential travel worldwide. This advice takes effect immediately (17.03.2020) and applies initially for a period of 30 days.  Please check the FCO website for latest information. UK Government’s Covid-19 Travel Advice

Our trade body the Association of British Travel Agents (ABTA) will be constantly updating its guidance for travellers during these unprecedented times, which you may find helpful

Further information on Coronavirus, including advice on helping reduce the spread of the virus, is available from Public Health England and on the TravelHealthPro website.

Booking a holiday is probably the last thing on your mind right now but because travel is amazing, we all love to travel, and we need to look forward to a time when normal service is resumed, we’ll continue to share some of our inspiring destination blogs with you via our Facebook page and also our Inspiration page.


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